HP DeskJet 2700 Not Printing

The HP DeskJet 2700 series is a popular all-in-one printer known for its affordability, compact design, and wireless printing capabilities. Whether you’re printing documents for work or school, this printer often serves as a reliable household device. However, like any piece of tech, it’s not immune to occasional hiccups—one of the most reported problems being the HP DeskJet 2700 not printing at all.

Users frequently search for help with issues like the HP DeskJet 2700 not printing black, HP DeskJet 2700 not printing color, or even HP DeskJet 2700 not printing from phone—all of which can disrupt workflow and create frustration. Sometimes the printer appears online but still refuses to print, or it spits out blank pages, raising confusion about whether it’s a software or hardware issue.

That’s where effective HP DeskJet 2700 troubleshooting becomes essential. Identifying the root cause quickly—whether it’s a connectivity glitch, outdated driver, or empty ink cartridge—can save time and get your HP 2700 printer not printing problem resolved fast.

This comprehensive blog is designed to help both Windows and macOS users who are dealing with the HP 2700 not printing error. From basic checks to advanced solutions, we’ll cover every step necessary to fix the issue. Whether you’re facing a one-time glitch or a recurring problem, this blog will walk you through troubleshooting HP DeskJet 2700 not printing issue effectively.

Common Reasons for HP DeskJet 2700 Not Printing

If you’re dealing with the frustrating issue of your HP DeskJet 2700 not printing, you’re definitely not alone. Thousands of users face this problem daily, and the good news is that most of the causes are relatively easy to fix once identified. This section will explore the most frequent culprits behind the HP 2700 printer not printing and guide you toward the right fix.

• Low or Empty Ink Cartridges:

  If your HP DeskJet 2700 is not printing black or not printing color, the issue might lie in your ink cartridges. The printer may still power on and appear functional, but if the ink levels are critically low or the cartridges are clogged or expired, you’ll either get faint prints or blank pages. This is one of the most common causes behind color-specific problems like the HP DeskJet 2700 not printing color or black

• Printer is Offline or Paused:

  One of the most overlooked reasons why the HP DeskJet 2700 won’t print is that it’s simply marked as offline or paused in your operating system. This can happen due to a temporary disconnection or a glitch in the print spooler. When your system can’t communicate with the printer, it naturally assumes it’s unavailable, resulting in the HP 2700 not printing

• Connectivity Issues (Wi-Fi or USB):

  Poor or disrupted connections—whether over Wi-Fi or a USB cable—can lead to the HP DeskJet 2700 not printing from phone or computer. For wireless setups, even minor changes in your router settings can sever the link between your device and printer. When the connection is unstable, print jobs may not reach the printer, causing apparent “no response” behaviour.

• Print Queue Backlog:

  When too many print jobs get stuck in the queue, your printer might seem like it’s doing nothing. In reality, it’s just overwhelmed or stuck processing a faulty print command. Clearing the print queue often resolves the HP DeskJet 2700 not printing scenario quickly—especially if the issue cropped up after a power outage or system crash.

• Outdated or Corrupt Drivers:

  If you’ve recently updated your operating system or switched devices, there’s a high chance that the drivers are outdated or incompatible. A corrupt driver can prevent communication between the printer and the device, which leads to persistent HP 2700 printer not printing Reinstalling or updating the driver can often resolve the issue.

• Software or Firmware Glitches:

  Lastly, internal bugs within the printer’s software or firmware can sometimes cause it to misbehave. These glitches might prevent the printer from processing tasks correctly, even when everything else seems fine. If you’re stuck in a loop of HP DeskJet 2700 not printing without clear reason, checking for firmware updates or resetting the printer might help.

Understanding these common causes is the first step in troubleshooting HP DeskJet 2700 not printing issue effectively. In the next section, we’ll walk you through step-by-step solutions to fix each of these problems and get your printer back in action.

Pre-Troubleshooting Checklist for HP DeskJet 2700 Not Printing Issue

Before diving into complex fixes, it’s essential to perform a few quick checks that often resolve the HP DeskJet 2700 not printing issue without further intervention. These basic steps can save you time and effort by ruling out the most common and easily fixable causes behind the HP 2700 printer not printing problem. Whether your HP DeskJet 2700 won’t print at all or is just not printing black, this checklist is your first line of defense.

• Ensure the Printer is Powered On

It might sound obvious, but sometimes the simplest solutions are the most overlooked. Make sure the HP DeskJet 2700 is turned on and the power light is stable. A blinking light could indicate an internal issue. If your HP 2700 not printing but appears to be connected, double-check that it hasn’t automatically entered sleep mode.

• Check for Error Lights or Display Messages

If your printer has a control panel or indicator lights, observe them closely. Flashing lights, error codes, or symbols can give you clues about the root cause. These alerts are especially important when dealing with issues like the HP DeskJet 2700 not printing color or not printing from phone. Always consult the user manual or HP’s official support page to decode these indicators.

• Inspect Paper and Ink Cartridges

Make sure there’s enough paper in the tray and that it’s loaded correctly. Also, check the ink levels. The HP DeskJet 2700 not printing black or missing color prints often trace back to low or dried-up ink cartridges. Remove the cartridges and reinstall them properly to rule out any seating or contact issues.

• Restart Printer and Computer

Restarting both the printer and your connected device (computer, smartphone, or tablet) helps reset background services and refreshes the connection. This is a go-to solution in many HP DeskJet 2700 troubleshooting scenarios, especially when the device appears idle or unresponsive.

• Confirm Wi-Fi or USB Cable Connection

Whether you’re printing wirelessly or via USB, a stable connection is critical. For wireless setups, ensure that the printer is connected to the correct network, and that the signal is strong. If you’re experiencing the issue of HP DeskJet 2700 not printing from phone, confirm that both the phone and printer are on the same Wi-Fi network. For USB connections, try a different port or cable to rule out hardware faults.

By running through this quick pre-troubleshooting checklist, you might resolve the HP DeskJet 2700 not printing issue without the need for advanced steps. If everything looks fine here and your HP 2700 printer not printing persists, move on to the full troubleshooting HP DeskJet 2700 guide in the next section.

Step-by-Step Troubleshooting to Resolve HP DeskJet 2700 Not Printing Issue

If the HP DeskJet 2700 not printing problem persists after the initial checks, it’s time to roll up your sleeves and follow a structured troubleshooting approach. This step-by-step section is tailored to address common issues like the HP DeskJet 2700 not printing black, not printing color, or not printing anything by diving into both system settings and printer configurations.

Whether you’re on Windows or macOS, these steps are designed to help you resolve your HP 2700 printer not printing issue quickly and efficiently.

• Clear the Print Queue

Stuck print jobs are a frequent cause of the HP 2700 not printing scenario. If a job fails midway, it can block the queue entirely.

• • Windows:

    • Open Control Panel > Devices and Printers
    • Right-click on HP DeskJet 2700 and select “See what’s printing”
    • Cancel all pending print jobs
    • Go to Services and restart the Print Spooler

  • macOS:

  • Open System Settings > Printers & Scanners
  • Select your HP 2700 printer
  • Click Open Print Queue and cancel all jobs

This simple action is often the quickest fix when troubleshooting HP DeskJet 2700 issues related to frozen jobs.

• Set as Default Printer

Sometimes the system sends jobs to a virtual printer or a different device. Make sure the HP DeskJet 2700 is set as the default printer.

• • Windows:

    • Navigate to Settings > Devices > Printers & Scanners
    • Click your HP printer, then click Set as default

  • macOS:

    • Go to System Settings > Printers & Scanners
    • Select the HP DeskJet 2700 and choose Set as Default Printer

Setting it as the default eliminates confusion, especially when dealing with the HP 2700 not printing from certain applications.

• Check Printer Status

Your printer may appear connected but still be marked offline or paused, leading to the HP DeskJet 2700 not printing issue.

• • In Windows, right-click on the printer icon and ensure “Use Printer Offline” is unchecked
  • On macOS, click Resume Printer in the queue if paused

This can be crucial for solving connectivity-based problems like the HP DeskJet 2700 not printing from phone.

• Reinstall or Update Printer Drivers

Outdated or corrupt drivers are a major reason for the HP 2700 printer not printing on both Windows and macOS.

• • Via HP Smart App / HP Support:

    • Download the latest drivers from the official HP Support page or use the HP Smart App for automated updates

  • Windows Device Manager:

    • Right-click on Start > Device Manager
    • Expand Printers, right-click on HP DeskJet 2700, and choose Update driver

  • macOS:

    • Go to System Preferences > Software Update to check for driver updates automatically

Updating the driver can also fix color-related problems like HP DeskJet 2700 not printing color or not printing black.

• Check Ink and Paper

It’s surprising how often users overlook physical supply issues.

• • Open the cartridge compartment and check if ink levels are low or if cartridges are improperly seated
  • Replace low or empty cartridges to fix issues like the HP DeskJet 2700 not printing black
  • Confirm the correct paper size and tray configuration to avoid print errors

These simple hardware checks can eliminate many basic obstacles in HP DeskJet 2700 troubleshooting.

• Wi-Fi & USB Connection Check

Connectivity is key, especially for those printing from mobile or cloud services.

• • For Wi-Fi:

    • Open the HP Smart App, go to Printer Settings > Network, and reconnect to your Wi-Fi
    • Ensure both your device and printer are on the same network

  • For USB:

    • Try reconnecting to a different USB port or replacing the cable
    • Avoid using USB hubs that can interrupt the connection

These steps are essential if your HP DeskJet 2700 not printing from phone or computer over Wi-Fi.

Following this section should solve the majority of HP DeskJet 2700 not printing issue. If the problem persists, don’t worry—the next section covers advanced fixes to get your printer back on track.

Advanced Fixes for HP DeskJet 2700 Not Printing Issue

If you’ve worked through the basic steps and still find that your HP DeskJet 2700 not printing, it might be time to consider more advanced troubleshooting options. These solutions are especially helpful when dealing with persistent issues like the HP DeskJet 2700 not printing black, HP DeskJet 2700 not printing color, or when your HP 2700 printer not printing from phone despite being online.

These fixes dive deeper into device settings, firmware, and diagnostic tools to resolve problems that basic troubleshooting may miss.

• Reset HP DeskJet 2700 to Factory Settings

Sometimes, a clean slate is the best solution. Resetting your printer to its original factory settings can eliminate hidden configuration issues that may be causing the HP 2700 not printing error.

• • How to Perform a Factory Reset:

    • Turn the printer on and disconnect it from any devices or networks.
    • Press and hold the Cancel and Wireless buttons simultaneously for 5–10 seconds.
    • Wait for the power light to blink—this indicates that the reset has started.

A factory reset is often a game-changer in troubleshooting HP DeskJet 2700 not printing issue when all other methods have failed.

• Update HP DeskJet 2700 Firmware

An outdated or corrupt firmware version can be the root cause of stubborn issues like HP 2700 not printing, especially after operating system updates or router changes. HP frequently releases firmware updates that enhance functionality and fix bugs.

• • How to Update Firmware:

    • Download the HP Smart App on your smartphone or PC.
    • Open the app, select your HP DeskJet 2700, and navigate to Advanced Settings > Printer Updates.
    • If an update is available, follow the on-screen instructions to install it.

Firmware updates can resolve deep-rooted bugs and often restore functionality when the HP DeskJet 2700 not printing color or is unresponsive.

• Use HP Print and Scan Doctor (Windows Only)

For Windows users, the HP Print and Scan Doctor is an incredibly effective diagnostic tool. It can automatically identify and resolve a wide range of issues, from connectivity problems to driver conflicts—making it perfect for HP DeskJet 2700 troubleshooting.

• • How to Use It:

    • Download the tool from the official HP Support website.
    • Launch the application and select your printer.
    • Let the tool scan for issues and follow the recommended actions.

This tool is especially useful when your HP DeskJet 2700 not printing from phone or computer and you’re unsure whether it’s a software or hardware issue.

By applying these advanced methods, you significantly increase your chances of resolving even the most stubborn HP DeskJet 2700 not printing problem. Up next, we’ll go over preventive maintenance tips to help you avoid running into these issues again in the future.

Preventive Tips to Avoid HP DeskJet 2700 Not Printing Issue

Once you’ve resolved the HP DeskJet 2700 not printing problem, the next step is keeping it from happening again. A few simple habits can make a world of difference in preventing recurring issues like the HP DeskJet 2700 not printing black, not printing color, or failing to print from mobile devices.

Follow these best practices to extend your printer’s life and minimize the need for future HP DeskJet 2700 troubleshooting.

• Keep Drivers & Firmware Updated

Outdated software is one of the top causes behind the HP 2700 printer not printing issue. Regular updates ensure your printer can communicate properly with the latest operating systems and apps.

• • Use the HP Smart App or visit the official HP Support website to check for updates
  • Enable automatic updates to avoid missing crucial bug fixes
  • Updated firmware can prevent compatibility issues that lead to the HP DeskJet 2700 not printing from phone or laptop

By keeping the printer’s system current, you drastically reduce the risk of repeated HP DeskJet 2700 won’t print scenario.

• Perform Routine Maintenance

Dust buildup and clogged printheads are major culprits in print quality problems like HP DeskJet 2700 not printing color or uneven text output.

• • Use the printer’s built-in utility to clean printheads once a month
  • Store the printer in a well-ventilated, dust-free space
  • Occasionally wipe down the exterior and paper feed areas with a dry cloth

Routine care not only keeps the hardware in peak condition but also helps avoid unexpected breakdowns that require troubleshooting HP DeskJet 2700 not printing from scratch.

• Ensure Stable Connectivity

Weak or interrupted Wi-Fi signals often lead to printing errors, especially if you’re relying on mobile printing.

• • Make sure your HP DeskJet 2700 is always within range of a strong, stable Wi-Fi signal
  • Avoid placing the printer too far from your router or behind thick walls
  • For large print jobs or critical documents, consider a USB connection for guaranteed stability

This is particularly important if you frequently deal with the HP DeskJet 2700 not printing from phone or network-related delays.

• Use the Printer Regularly

Infrequent use can cause ink to dry out and clog the nozzles, triggering errors such as HP DeskJet 2700 not printing black or outputting blank pages.

• • Print a test page every 2–3 weeks to keep the ink flowing and the hardware active
  • Avoid letting the printer sit idle for long periods, especially in warm environments

Regular use keeps your printer healthy and reduces the likelihood of needing repeat HP DeskJet 2700 troubleshooting sessions.

• Use Genuine HP Supplies

Ink quality matters. Using third-party cartridges may save money short term, but it can lead to long-term issues like printer head damage or HP 2700 not printing properly.

• • Always use genuine HP ink and paper
  • Avoid refilled or expired cartridges, which can trigger errors and reduce print quality
  • Genuine supplies help ensure consistent performance and longevity

Poor-quality ink is a common cause of the HP DeskJet 2700 not printing color or smudged prints.

• Enable Notifications in HP Smart App

Being proactive helps you stay ahead of issues.

• • Enable printer alerts in the HP Smart App for updates on low ink, connection issues, or firmware updates
  • These alerts let you act before problems escalate into full-blown HP DeskJet 2700 not printing scenarios

This is one of the easiest ways to stay informed and avoid surprise issues that demand urgent HP DeskJet 2700 troubleshooting.

By following these preventive tips, you can keep your HP 2700 printer running smoothly and significantly reduce the risk of encountering issues like HP 2700 not printing, not printing black, or failing to connect from mobile devices.

FAQs

Q1. Why is my HP DeskJet 2700 not printing even though it’s connected?

• A. If your HP DeskJet 2700 not printing despite being connected, it could be due to a paused print queue, offline printer status, or a driver issue. Ensure it’s set as the default printer and check the print queue for stuck jobs.

Q2. How can I fix my HP DeskJet 2700 if it won’t print black ink?

• A. The HP DeskJet 2700 not printing black is often caused by clogged printheads or empty ink cartridges. Try cleaning the printheads using the printer’s built-in utility and replace any low or expired cartridges.

Q3. What should I do when my HP DeskJet 2700 is not printing color?

• A. If your HP DeskJet 2700 not printing color, it may be due to dried ink nozzles, empty color cartridges, or incorrect settings. Verify that you’re using genuine HP cartridges and check print settings to ensure color printing is enabled.

Q4. Why is my HP 2700 printer not printing from my phone?

• A. The HP DeskJet 2700 not printing from phone can result from network mismatches. Ensure both your phone and printer are on the same Wi-Fi network and use the HP Smart App to establish a secure connection.

Q5. Can outdated drivers cause the HP DeskJet 2700 not to print?

• A. Yes, outdated or corrupt drivers are a common reason for the HP DeskJet 2700 not printing. Always ensure you have the latest drivers from the HP Support website or the HP Smart App.

Q6. Can using non-genuine ink cause my HP DeskJet 2700 not to print properly?

• A. Yes. Non-genuine ink cartridges are a common cause of the HP DeskJet 2700 not printing color or smudging. Always use genuine HP supplies to maintain optimal print quality and avoid hardware damage.

Conclusion

Dealing with the HP DeskJet 2700 not printing issue can be incredibly frustrating—especially when you’re on a deadline or urgently need a hard copy. Fortunately, most problems like the HP 2700 printer not printing, HP DeskJet 2700 not printing black, or HP DeskJet 2700 not printing from phone can be resolved by following a structured troubleshooting approach.

We started with a pre-troubleshooting checklist, covering everything from checking power and ink levels to confirming connectivity. Then we moved into a detailed step-by-step troubleshooting, addressing issues like clearing print queues, reinstalling drivers, and updating firmware—key solutions when your HP DeskJet 2700 won’t print or stops responding altogether.

For persistent problems, we explored advanced fixes like resetting your printer to factory settings and using the HP Print and Scan Doctor—particularly effective for deep-dive HP DeskJet 2700 troubleshooting on Windows systems.

To ensure you don’t run into the same issues repeatedly, we also provided preventive tips—such as using genuine HP supplies, keeping drivers updated, and printing regularly to avoid ink clogs that can lead to the HP DeskJet 2700 not printing color or black.

We strongly encourage using official tools like the HP Smart App, which offers real-time updates, driver management, and easy connectivity options—all designed to reduce the likelihood of saying again, “My HP 2700 not printing!”

If you’ve tried all the solutions outlined in this blog and your HP DeskJet 2700 not printing problem still persists, don’t worry—help is just a call or click away. You can either contact the official HP Support or visit our HP Printer Support page to speak directly with our expert technicians through the contact number available there.

Our support team is always ready to resolve your issue—whether it’s a HP DeskJet 2700 not printing black, not printing color, or any other related printer issue. We’re here to get your device back up and running smoothly.